|Making A Purchase|
Conditions of Sale and Use of the Urban Hunter Website
We are not trying to catch you out here with small type, these are standard , industry norm terms and conditions. By placing an order with Urban Hunter Ltd and using this website, you are agreeing to accept our terms and conditions Please note, these terms and conditions can potentially change at any time, and you should check her regularly before ordering products.These terms do not affect or take away from your statutory rights. The stautory protection you have is the Sale of Goods Act and the Distance Selling Regulations.If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
You must be eighteen years old to order items from this site. You agree that we can use your email address to communicate with you about your order. (We do not sell any email details to any third party companies).All orders are subject to acceptance and product availability which changes by the hour.All prices listed on this web site are correct at the time the information was input, to the best of our knowledge.If we have made an error in pricing we reserve the right not to supply the goods and to correct the price. You will be emailed to be able to buy the product at the correct price. We have included this term to protect us in the case that a mistake has been made in pricing, in case we have have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.We reserve the right to change prices of any product at any time. All prices include UK VAT sales taxes.When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, when we despatch your order and send you notice that the order has been sent. When your order is sent out we will send you a confirmation email. This wil be sent to the email you gave when you placed your order, please ensure your email address is correct and contact us asap if this is not. Please check your spam/junk if our email is not received.
You agree that all details you give to Urban Hunter Ltd for the purpose of ordering or purchasing goods are true, accurate, current and complete.The credit or debit card you are using must be your own and there must be sufficient funds in your account to cover payment of your order. All PayPal account holders and credit and debit cardholders are subject to validation checks and authorisation by the card issuer and our payment system. If your payment to us is not authorised we will not be liable for any delay or non-delivery. It is a crime to use a false name or a known invalid credit card to order goods and we will pass on the information to the police authorities in your country of residence. You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.If you provide us with an incorrect postal address, and the order is lost, we will not be responsible for the loss of the order.
Urban Hunter Ltd reserve the right to end our agreement with you if you fail to make payment to us when due, you breach any of our terms and conditions or if you fail to provide within a reasonable time, enough information to let us to check the accuracy and validity of any information supplied by you, or your identity. We can also end our agreement with you if we suspect illegal activity or fraud. If you break our terms and conditions you will be responsible for the costs our agents or officers incur incur as a result of the breach, including reasonable legal fees (if applicable). If we have tried to make contact you with questions about your order with no reply , then we can decide to terminate our agreement and refund your payment.
You agree that all goods ordered by you are for your own private and domestic use only and are not for resale. We do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the products purchased from the Urban Hunter website. Urban Hunter Ltd accepts no responsibility or liability for any harm or injury caused by any product we supply, whether it is used properly or improperly, nor do we make any claim about the suitability of our products for any particular use.
Delivery times that we give are estimates and we cannot be liable for losses or delays caused by third party carriers. All the items we send are insured with the carriers to the full value of the goods. If an item has not arrived, we wiill do our best to resolve this for you but we may have to adhere to the time limits of carriers such as Royal Mail and mail services abroad who do not regard an item as being lost for 28 days. We may also need your assiatance in completing forms in the rare event an item is lost by a third party carrier.You agree that proof of delivery supplied by our third party delivery companies is sufficient evidence to establish that goods have been received.
If your delivery address is outside of the EEC, you may have to pay import duties, administration charges and taxes, which are levied once a shipment reaches your country. Customs policies vary widely from country to country. International shipments may be subject to cross-border inspections by customs authorities and your parcel may be opened and re-packed by them before it arrives with you.We recommend you contact your local customs office for further information. We have to declare the full value of the goods according to the value of your order.
Returns and Exchanges
Please adhere fully to our returns proceedure fully detailed in our Ordering, Shipping & Returns Section. Please also read this section before an order is placed.
Items that the client believes to be faulty more than 30 days after receipt we will address on a case by case basis. We may decide to replace or refund or repair an item, whatever we deem as reasonable according to the age of the item, how long it has been used and the price paid. We may have to send the item back to a manufacturer for repair which can take several weeks if the maker is not in the UK. This does not effect you statutory rights.
Urban Hunter Ltd will not pass on your personal details to any third party other than when order details are processed and fulfilled via the secure online payment system we use. In this case the third party will not disclose any of the details to any other third party. We have no access to your PayPal or credit/debit card account details.....we do not even see your details. On occassion if our warehouse is out of stock of an item, we may pass your name and delivery address details on to our suppliers companies to send your order directly to you , to save time.
We will never ask for personal details via email. Secure payment and credit card security is administered by PayPal.We have taken every measure to prevent internet fraud and ensure any data collected from you is stored as secure as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or premises. We do everything possible to prevent this, but we make no warranty that the site or the server are free of viruses or bugs at any given time.Cookies are used on this site as part of the shopping process and to keep track of the contents of your shopping cart. We do not store your financial information. We will not trade or sell any customer details. You agree that we can send information about our products via an email newsletter. You can unsubscribe from being sent further newsletters at any time.
Title & Risk
We retain title of the goods until we receive full and complete payment. The risk in the product will pass to you when the delivery is made or you, another person at your delivery address or your agent sign for the delivery.
All material, text images and photographs on this website are the copyright of Urban Hunter Ltd or our featured suppliers or from third party companies who have given us permission or granted a licecne. Material may not be downloaded from this site for commercial use without the permission of Urban Hunter Ltd. Material may not be published, downloaded or transmitted for commercial use without permission from Urban Hunter Ltd. Any images that we ourselves use , to the best of our knowledge we have the rights and pernission to use them. If we have used a third party image on the site, our blog our facebook page that is not permissable or rights free, please contact us and we will remove the image.
Products from the site used to promote other brands
Permission is required when products purchased from Urban Hunter Ltd are to be used for commercial purposes or to promote other brands via blogs, magazines, tv commercials and general advertising.
Third party information - web, blogs, magazines
We can not be held responsible for material displayed on third party websites or any other written material including prices displayed there. We cannot adhere to prices shown on third party shopping sites, search engines and shopping directories that are outside of our control.
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
We may email you after you have ordered to inform you of new items or special offers. We do this using the email address you used when you made a purchase. If you do not want to receive these emails then contact us and we will remove your details from our list. If we do send you a newsletter email there is always an option to unsubscribe form our list on the newsletter itself. So you can opt out of this service at any time.
We do not accept liability for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products, images and services at any time and without notice.We cannot be held responsible or liable for any differences in colour between the image and the actual product.due to a number of different factors such as Internet browsers, monitor colour contrasts etc. All items may be subject to reasonable design variation from the item pictured. Sometimes when we restock an item, there may be a slight design variation. If there is a big difference we will re-photograph the item, if the difference is small, we don't.We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
Any purchases made by you via the website are governed by English Law and each party submits to the exclusive jurisdiction of the courts of England & Wales. E & O excepted
Urban Hunter is a Ltd Company registered in England & Wales Reg No 6190766 Our registered office is St. Marks House, 3 Gold Tops, Newport, South Wales NP20 4PG VAT NO GB 913 0204 81.
Please note the above registered office address should not be used for the return of merchandise or general communication. Product returns and general communication should be sent to
Urban Hunter, PO Box 5316, Hove, BN52 9TN.